Privacy Policy


  • The Publisher: The person, natural or legal, who publishes online public communication services.
  • The Site: All sites, Internet pages and online services offered by the Publisher.
  • The User: The person using the Site and the services.

Nature of data collected

As part of the use of the Sites, the Publisher may collect the following categories of data concerning its Users:

  • Civil status, identity, identification data, etc.
  • Connection data (IP addresses, event logs, etc.)

Communication of personal data to third parties

No communication to third parties

Your data is not subject to any communication to third parties. You are, however, informed that they may be disclosed pursuant to a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority.

Prior information for the communication of personal data to third parties in the event of merger/absorption

Prior information and possibility of opt-out before and after the merger / acquisition

In the event that we take part in a merger, acquisition or any other form of transfer of assets, we undertake to guarantee the confidentiality of your personal data and to inform you before it is transferred or subject to new confidentiality rules.

Purpose of reusing collected personal data

Carry out operations relating to customer management concerning

  • the contracts ; the orders ; the deliveries ; the bills ; accounting and in particular the management of customer accounts;
  • a loyalty program within an entity or several legal entities;
  • customer relationship monitoring such as complaints and after-sales service management;

The development of commercial statistics

Management of requests for rights of access, rectification and opposition

Management of unpaid debts and disputes , provided that it does not relate to offenses and/or that it does not lead to exclusion of the person from the benefit of a right, a service or a contract

Managing people’s opinions on products, services or content

Data aggregation

Aggregation with non-personal data

We may publish, disclose and use aggregated information (information relating to all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and information non-personal for industry and market analysis, demographic profiling, promotional and advertising purposes and other commercial purposes.

Aggregation with personal data available on the User's social accounts

If you connect your account to an account of another service in order to make cross-mailings, said service may communicate to us your profile information, connection information, as well as any other information which you have authorized to be disclosed. We may aggregate information relating to all our other Users, groups, accounts, personal data available about the User.

Collection of identity data

Registration and prior identification for the provision of the service

Use of the Site requires registration and prior identification. Your personal data (surname, first name, postal address, e-mail, telephone number, etc.) are used to carry out our legal obligations resulting from the delivery of products and/or services, under the End User License Agreement, the Warranty Limit, if applicable, or any other applicable conditions. You will not provide false personally identifiable information or create an account for another person without their authorization. Your contact details must always be accurate and up to date.

Collection of identification data

Use of user ID only for access to services

We use your electronic identifiers only for and during the execution of the contract.

Collection of terminal data

Collection of profiling data and technical data for the purposes of providing the service

Some of your device's technical data is collected automatically by the Site. This information includes in particular your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of the services.

Collection of technical data for advertising, commercial and statistical purposes

The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) possibly attached to technical data.


Shelf life of cookies

In accordance with the recommendations of the CNIL, the maximum retention period for cookies is a maximum of 13 months after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.

Purpose of cookies

Cookies can be used for statistical purposes, in particular to optimize the services provided to the User, from the processing of information concerning the frequency of access, the personalization of pages as well as the operations carried out and the information consulted.

You are informed that the Publisher may place cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation, etc.) which we can read during your subsequent visits.

User's right to refuse cookies

You acknowledge having been informed that the Publisher may use cookies. If you do not want cookies to be used on your device, most browsers allow you to disable cookies through the settings options.

Retention of technical data

Retention period of technical data

Technical data is kept for the duration strictly necessary to achieve the purposes referred to above.

Period of retention of personal data and anonymization

Data retention for the duration of the contractual relationship

In accordance with article 6-5° of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, personal data subject to processing are not kept beyond the time necessary for the execution of the obligations defined at the conclusion of the contract or the predefined duration of the contractual relationship.

Conservation of anonymized data beyond the contractual relationship / after deletion of the account

We keep personal data for the period strictly necessary to achieve the purposes described in these T&Cs. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Following a training interruption, personal data will be kept for a period of 1 year, allowing a User to register for a subsequent session.

Deleting data after account deletion

Means for purging data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary to achieve the determined or imposed purposes is reached. In accordance with law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, you also have the right to delete your data which you can exercise at any time by contacting the 'Editor.

Account deletion

Account deletion on demand

The User has the possibility of deleting his Account at any time, by simple request to the Publisher.

Deletion of the account in the event of violation of the T&Cs

In the event of violation of one or more provisions of the General Terms and Conditions or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict without any prior warning and at its sole discretion, your use and access to the services, your account and all Sites.

Indications in the event of a security breach detected by the Publisher

Information to the User in the event of a security breach

We undertake to implement all appropriate technical and organizational measures in order to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or even destruction of the personal data about you.

In the event that we become aware of illegal access to personal data concerning you stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake has :

  • You notify the incident as soon as possible;
  • Examine the causes of the incident and inform you;
  • Take the necessary measures within reason in order to reduce the negative effects and harm that may result from the said incident.

Limitation of liability

Under no circumstances can the commitments defined in the point above relating to notification in the event of a security breach be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question.

Transfer of personal data abroad

Transfer of data to countries with an equivalent level of protection

The Publisher undertakes to comply with the applicable regulations relating to data transfers to foreign countries and in particular according to the following terms:

  • The Publisher transfers the personal data of its Users to countries recognized as offering an equivalent level of protection.

To find out the list of these countries: CNIL – Data protection around the world

Modification of the General Terms and Conditions and the confidentiality policy

In the event of modification of these General Terms and Conditions, commitment not to lower the level of confidentiality substantially without prior information of the persons concerned.

We undertake to inform you in the event of a substantial modification of these General Terms and Conditions, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

Applicable law and terms of recourse

Arbitration clause

You expressly accept that any dispute likely to arise as a result of these General Terms and Conditions, in particular their interpretation or execution, is subject to an arbitration procedure subject to the rules of the arbitration platform chosen by mutual agreement, to which you join without reservation.

Data portability

Data portability

The Publisher undertakes to offer you the possibility of having all the data concerning you returned to you upon simple request. The User is thus guaranteed better control of his data, and retains the possibility of reusing them. This data must be provided in an open and easily reusable format.